Terms of Use

These Terms of Use ("Terms") are a legal agreement between you and Falat Hüseyin Ekmen, an independent developer based in Türkiye ("Alissu", "we", "us"), and govern your use of the Alissu mobile app, the website at https://alissu.com and related services (together, the "Service"). By creating an account, using the Service as a guest or otherwise using the Service, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old and able to enter into a binding contract to use the Service. By using it you confirm that this is the case. If you use the Service on behalf of an organization, you confirm that you have authority to bind that organization, and "you" includes it.

2. Your account

• You can sign up with an email address, with Google or Apple, or use the Service as a guest. Information you give us must be accurate and kept up to date.
• You are responsible for keeping your sign-in details secure and for all activity under your account. Tell us right away at support@alissu.com if you think someone else has accessed it.
• A guest account is tied to your device. If you remove the app, reset the device or lose it, the guest account and its data cannot be recovered. Guest accounts that are not used for 180 days are deleted. You can convert a guest account into a full account at any time and keep your data.
• One person may hold one account. Creating additional accounts to reset free limits or evade a suspension is not allowed.

3. The Service

Alissu lets you chat with AI models provided by third parties, run debates between two models, attach files where supported, and save prompts, AI profiles and categories. The models, features and limits available to you depend on your plan and may change over time, for example when a provider retires a model. We may add, change or remove features, and we may suspend the Service temporarily for maintenance, security or reasons outside our control. We will try to tell you in advance when a change significantly reduces what you have paid for.

4. AI-generated output

• Responses are generated automatically by third-party AI models. They can be inaccurate, incomplete, outdated, biased or offensive, even when they sound confident, and they do not reflect our views.
• Output is not professional advice. Do not rely on it for medical, legal, financial, safety or other decisions where an error could cause harm; verify important information independently.
• Similar or identical output may be generated for other users. We do not claim ownership of output, and we cannot guarantee that output is unique or free of third-party rights.
• You are responsible for how you use output, including for checking that your use complies with applicable law and does not infringe anyone's rights.
• If a response is harmful or offensive, please tell us at support@alissu.com so we can act on it.

5. Your content

You keep ownership of the messages, files, prompts, AI profiles and other material you submit ("Your Content") and, to the extent the law allows, of the output generated for you. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process and transmit Your Content, including to AimRoute and the AI provider of the model you selected, solely as needed to operate, secure and support the Service as described in our Privacy Policy. The licence ends when you delete the content or your account, except for copies that remain in backups for a limited time. We do not use Your Content to train AI models, and we do not share it with other users.

You are responsible for Your Content. You confirm that you have the rights needed to submit it and that doing so does not break any law or agreement. If you send us ideas or feedback, we may use them without obligation to you.

6. Acceptable use

You agree not to use the Service, or output from it, to:

• break any law or infringe anyone's rights, including intellectual property, privacy and publicity rights;
• create, request or share content that sexually exploits or endangers minors, that is non-consensual sexual content, or that promotes violence, terrorism, self-harm or hatred against a group;
• harass, threaten, defame or bully anyone, or generate content intended to do so;
• develop malware, plan or carry out attacks on systems or networks, or otherwise cause harm to people, property or systems;
• deceive people, including through fraud, impersonation, spam, or deceptive content about elections or public health;
• submit other people's personal data, or sensitive data such as health or payment information, without a lawful basis to do so;
• violate the usage policies of the AI providers whose models you use, which apply to your requests in addition to these Terms;
• get around plan limits, usage budgets, rate limits or security measures, including by creating multiple accounts or automating requests;
• scrape, mirror, resell, sublicense or provide automated or third-party access to the Service, or use the Service to build a competing product or to train models;
• reverse engineer, decompile or tamper with the app, except where the law expressly allows it;
• interfere with the Service, its infrastructure or other users' use of it.

We may use automated and manual measures to detect abuse, and we may remove content or limit, suspend or close accounts that break this section.

7. Plans, subscriptions and payments

• Free use. Guest and free accounts have daily limits and a limited set of models. The current limits are shown in the app and may change.
• Paid plans. Paid plans include a monthly usage budget, higher limits and access to more models. Prices, billing period and what each plan includes are shown in the app or on our website before you buy. Unused budget does not carry over to the next period unless we say otherwise.
• In-app purchases. Subscriptions bought in the app are sold and billed by Apple (App Store) or Google (Google Play) through your store account and are subject to the store's terms. Payment is charged to your store account at confirmation of purchase. The subscription renews automatically for the same period at the price shown, unless you cancel at least 24 hours before the end of the current period. You can manage or cancel it in your App Store or Google Play subscription settings. Deleting the app or your Alissu account does not cancel a store subscription.
• Website purchases. Subscriptions bought on our website are sold and billed by our payment provider, Lemon Squeezy, acting as the merchant of record, under its own terms. They renew automatically until cancelled; cancellation takes effect at the end of the period you have paid for.
• Refunds. Refunds for store purchases are handled by Apple or Google under their policies; we cannot issue them ourselves. Website purchases are non-refundable once the service period has started, except where the law gives you a right to a refund (for example a statutory withdrawal right for consumers in the EU, UK or Türkiye that has not been waived by starting the service).
• Payment problems. If a renewal payment fails, we will tell you by email and your store or payment provider will retry it for a limited period. If payment still does not succeed, your paid features end and your account returns to the free plan.
• Price changes. We may change prices for future periods. We will give you at least 30 days' notice, and the change will apply from your next renewal; if you do not agree, cancel before it takes effect.
• Gift codes. Gift codes add usage balance to an account. They have an expiry date shown with the code, cannot be exchanged for cash, cannot be transferred after redemption and may be void if obtained fraudulently.
• Organizations. Organization plans are governed by a separate contract with the organization. Members use the Service under these Terms and under the organization's administration; the organization's owner and administrators can manage membership and billing.
• Taxes. Prices include applicable taxes where the store or merchant of record is required to collect them; otherwise you are responsible for any taxes that apply.

8. Intellectual property

The Service, including the app, website, design, software, text and the Alissu name and logo, is owned by us or our licensors and protected by intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use the app on devices you own or control and to use the Service, in accordance with these Terms and, for the app, the usage rules of the store you downloaded it from. All other rights are reserved. AI models and their names belong to their respective providers.

9. Third-party services

The Service relies on third-party services, including AI model providers, the AimRoute gateway, sign-in providers, hosting providers, app stores and payment providers. Their availability, content and terms are outside our control, and we are not responsible for them. Links to third-party websites are provided for convenience only.

10. Suspension and termination

You can stop using the Service at any time and delete your account in the app or as described at Delete your account. We may suspend or close your account, with notice where reasonable, if you materially or repeatedly break these Terms, if your use creates a legal, security or operational risk for us or others, if required by law, or if we discontinue the Service. If we close your account without cause while you have a paid period remaining, we will refund the unused part where we are able to do so. Sections that by their nature should survive termination (including 4, 5, 8 and 11 to 16) continue to apply.

11. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement, and any warranty that the Service will be uninterrupted, secure or error-free, or that AI output will be accurate, reliable or suitable for any purpose.

12. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business opportunity, arising out of or relating to the Service or these Terms, even if we were advised of the possibility. Our total liability for all claims relating to the Service in any 12-month period is limited to the greater of the amount you paid us in that period and 50 US dollars. Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, including liability for death or personal injury caused by negligence, for fraud, or for gross negligence or wilful misconduct, or affects your statutory rights as a consumer.

13. Indemnity

If you use the Service for business purposes, you will defend and indemnify us against claims, damages and reasonable costs arising from Your Content, your use of the Service or your breach of these Terms. This section does not apply to consumers to the extent that consumer protection law does not allow it.

14. App store terms

If you downloaded the app from the Apple App Store, the following also applies: these Terms are between you and us only, not Apple; Apple has no obligation to provide maintenance or support for the app; Apple is not responsible for any product warranty, for addressing claims relating to the app (including product liability, legal or regulatory compliance and consumer protection claims) or for investigating or defending third-party intellectual property claims; you confirm that you are not located in a country subject to a US government embargo or designated as a terrorist-supporting country and are not on any US government list of prohibited or restricted parties; and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. If you downloaded the app from Google Play, the Google Play Terms of Service also apply to your use of the app.

15. Changes to these Terms

We may update these Terms from time to time. We will post the new version on this page and update the date above. If the changes are material, we will also let you know in the app or by email at least 15 days before they take effect, unless a shorter period is needed for legal or security reasons. If you keep using the Service after the changes take effect, you accept the updated Terms; if you do not agree, stop using the Service and delete your account.

16. Governing law and disputes

These Terms are governed by the laws of the Republic of Türkiye, and the courts and consumer arbitration committees of Türkiye have jurisdiction, subject to the next sentence. If you are a consumer living in the European Union, the United Kingdom or another country whose law gives you mandatory protections, you keep the benefit of those protections and may bring proceedings in the courts of your home country. Before starting a claim, please contact us at support@alissu.com so we can try to resolve the issue informally.

17. General

• These Terms, the Privacy Policy and any plan or organization terms we present to you are the entire agreement between you and us about the Service.
• If any part of these Terms is found unenforceable, the rest remains in effect and the unenforceable part is replaced by an enforceable one that comes closest to its intent.
• If we do not enforce a provision, that is not a waiver of our right to enforce it later.
• You may not transfer these Terms or your account to anyone else. We may transfer our rights and obligations to a successor of the Service, and will tell you if we do.
• We are not liable for delays or failures caused by events outside our reasonable control.
• These Terms are written in English. Translations are provided for convenience only; the English version prevails.

18. Contact

Questions about these Terms? Email us at support@alissu.com. Our postal address is available on request for legal correspondence.